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This self-paced course helps you prepare for the NCCB Certified Dental Office Assistant (CDOA) exam. It follows the Sant Maur textbook Dental Office Assistant Certification Study Guide chapter by chapter, with reading, practice activities and a quiz for each of the 12 modules.
Each module opens when you pass the quiz for the module before it (80% to pass, unlimited retakes). The course ends with a 60-question readiness check. You have 90 days of access from the date of purchase.
Please note: this course is exam preparation only. It does not award a certificate or credential. You earn the CDOA credential by passing the NCCB certification exam, which is offered separately by the National Career Certification Board.
Course Content
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Module 2: Dental Anatomy, Terminology, and Common Procedures
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2 Quizzes
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Module 3: Professionalism, Communication, and Patient Relations
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2 Quizzes
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Module 4: Front Office Management and the Reception Area
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2 Quizzes
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Module 5: Appointment Scheduling and Practice Management Software
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Module 6: Patient Records and Dental Charting
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2 Quizzes
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Module 7: Safety, Infection Control, and Emergency Preparedness
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Module 8: HIPAA, Privacy, and Dental Ethics
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Module 9: Dental Insurance and CDT Coding
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Module 10: Billing, Financial Arrangements, and Collections
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Module 11: Clinical Support and Procedure Preparation
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Module 12: Career Readiness and CDOA Certification Preparation
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CDOA Course Final Exam
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