Chapter 1 Practice
Practice the key ideas from Chapter 1. This practice set is not graded, and you can repeat it as often as you like. You will see the correct answers after you submit.
Word search: download the Chapter 1 word search to print or do on screen: Chapter 1 Word Search (PDF, with solution)
Scenario practice
Read each short scenario. In the blank, write the career level or idea from Chapter 1 that best matches it (for example: entry level, executive assistant, office manager, self-taught, transferable skills, or advancement through skills).
1. A worker on their first day is learning to answer phones and greet visitors.
Show answer
Entry level.
2. An assistant manages the calendar and travel for a company's top leader.
Show answer
Executive assistant (senior level).
3. A worker taught themselves strong software skills and now wants to prove them.
Show answer
Self-taught worker who can prove skills through certification.
4. An assistant runs the daily operations of an entire office.
Show answer
Office manager.
5. A worker builds advanced spreadsheet skills to qualify for a higher-paying role.
Show answer
Advancement through building new skills.
6. An assistant moves from a bank to a hospital and keeps the same core skills.
Show answer
Transferable (portable) skills.